Lones Body Shop

If you're looking for a body shop, your search ends here! Lones body shop is the best body shop you'll find in Madison County! They have excellent customer service and their team did an exceptional job on getting my car back to brand new condition. Great communication and I got my car back quickly. Thank you!

Lones autobody is top notch. I had to have a trunk lid repainted after a vandalism incident. After scheduling our appointment, we dropped off on a Monday morning and picked it up on Wednesday. The car looks new again. This is the 2nd time I've used Lones personally, and I recommend them.

They did a great job on repairing my son's car. Jessica and Bobby were friendly and the whole process was seamless and so much better than the last experience I had with a different body shop.

This was an insurance claim. There was a minor mix-up about payment which we were able to clear up pretty quickly, although it reflected poorly on the shop's organization. The bigger issue was when I went to pay my deductible, the associate announced that she would be charging an extra 3.5% to my card to cover the cost of credit card payment. When I protested, she announced that last year "they went out West and everyone does it there, so get ready, it's coming!". I believe this policy should be disclosed up front as opposed to at the time of transaction. Presumably, if there is no policy posted, then there should not be a penalty for choosing to use one method of payment over another. Certainly, there is a cost to accepting cash or checks as methods of payment, are these costs also passed on as add-on fees to customers? The actual work they did on my car seems to be fine, but the extra fee is just deceptive and ticky-tacky. I passed this feedback on to my insurance company, and am leaving this review here, as well. I should get something for my extra 3.5%, and getting this off of my chest will have to suffice.

EXCELLENT WORK! Hopefully I’ll never have to take my car to a shop again for a wreck, but I wouldn’t use anyone except Lones. From their customer service to the work they did on my Lexus, it was top notch. Thank you for taking care of me!